We're sorry to hear that your experience did not meet expectations.
We would like to clarify that a GST invoice is automatically shared via email once an order is placed. If you have not received it, please contact us and we will promptly resend it.
Regarding returns, while we do not offer an automated online return portal, customers can request a return within 3 days of delivery by contacting us via WhatsApp at 9953360000 or email at support@beyondpearls.com. Any return request raised within the eligible return period is honored as per our policy.
At Beyond Pearls, we are committed to transparency, and fair resolution of customer concerns. We appreciate all feedback as it helps us continuously improve our service.
Best regards,
The Beyond Pearls Team