Beyond Pearls Privacy Policy
Last Updated 12/09/2023
Your privacy is very important to us at Beyond Pearls and we strive to ensure your experience is safe and exceeds your expectations. One of our commitments is to protect the privacy of personal information you may provide to us. The information below informs you of what information is collected, why it’s collected, and how we use the collected information. All references to our “Site” includes our Beyond Pearls website, mobile applications, and other software, and any reference to our “Services” includes our Site, customer service phone line, and other shopping or product services offered by Beyond Pearls.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
When a purchase order is placed, we collect full name, e-mail address, physical address, telephone number, payment information, and purchaser's IP address.
WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Facilitate your purchase
- Facilitate your warranty or other services such as cleanings, repairs, or resizes of your products
- Confirm and track your order
- Facilitate returns
- Screen orders for potential risk or fraud
- Provide you with information or advertising relating to our products or services.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
- By e-mail at support@beyondpearls.com
- By telephone at +918978266266
